Level updates transaction information for your connected banks up to 4 times per day for active users.
An active user is anyone who has opened the app to view their account within the last two weeks, so make sure to check in regularly – not only will it help keep track of your spending, it’ll actually keep your account updating faster!
Please keep in mind that our ability to collect your transaction information is sometimes limited by your bank. Not all banks will post pending transactions for us to see until they have cleared, and others actually limit our access to once per day or less.
If you are experiencing very delayed transaction updates, please use the Contact Us link in the Settings menu of your Level App to send us a secure message and we would be happy to help investigate what is causing the delay.